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- ★Setting Up Practice Middleware For PC
- ★How to integrate your TYRO terminal with Clinic to Cloud
- ★How To Create Doctor Schedule
- ★Understanding how to manage your ECLIPSE claims
- ★How to Easyclaim using an integrated Tyro terminal
- ★How To Create A Bulk Bill Invoice For Multiple Patients
- ★Invoice Screen Enhancements
- ★How To Create An Invoice
- ★How To Manage Your Booked Procedures
- ★How To Open A Quick Consult
- ★What is the Patient Portal?
- ★How to Set Up the Patient Portal
- ★Admin's Guide to Using the Patient Portal
- ★Product Update – Automated Claiming is available
Knowledge base
Onboarding Pack
1 | Welcome!
2A | Set Up your Practice
3 | Train your Practice
4 | Get your Practice Ready
- How to Log in
- How to set up Practice Middleware
- How to set up One-Click Printing
- How to set up Favourites
- How to set up Consult Settings
- How to download the Doctor App (Smartphone and iPad)
5 | Your Start Date
6 | Do You Need Help?
Getting Started
Practice Administration Settings
Templates
- How To Add Your Signature To A Template
- How To Add A Fee Estimate Template
- How To Add Pathology And Imaging Results To A Letter Template
- How To Create Procedure/Fee Estimate Checklist Templates
- What Is A Tag
- How To Add A Patient Checklist (Questionaire)
Practice Details
Settings
- How to integrate your TYRO terminal with Clinic to Cloud
- How To Create Doctor Schedule
- How To Change Fee Estimate Print Settings
- How to edit and add Allied Health item numbers
- Adding a Practice Admin or Receptionist
- Adding a New Doctor
Define Your C2C
- How To Add/Edit A Patient Account Type
- How To Add/Edit A Scheduler Category
- How To Add/Edit An Appointment Type
- How To Add/Edit Billable Items
- How To Add/Edit Billable Items
- How To Add/Edit End Pregnancy Reasons
Reception Settings
New - Automated Claiming
- Overview of Claim Screen Filters
- How to verify a patient for claiming
- How to Create a Bulk Bill or DVA Invoice
- How to create a Health Fund/ECLIPSE invoice
- How to manage invoices for claiming (Bulk Bill/DVA/ECLIPSE)
- How to manage claims with Exceptions or Rejections (Bulk Bill/DVA/ECLIPSE)
Letters
Appointments
- How To Book A New Patient Appointment
- How To Book An Existing Patient Appointment
- NIB Health Fund Invoice Management: February 2020
- Invoicing - How to Add an Appointment Note and Run Uninvoiced Appointment Report
- How to Create a Group Booking
- How to Create a Non-Patient Appointment
Laboratory Results Management
Contacts/Companies
Commonly Used Icons
- Commonly Used Icons
- How To Add A Deposit Against A Patient
- How To Add A Patient To The Waiting List
- How To Edit Your Schedule From The Scheduler Page
- How To Find A Patient's Invoice History
- How To Find A Patients Fee Estimate History
Claiming
Invoicing
- How To Create A Bulk Bill Invoice For Multiple Patients
- How To Create An Invoice
- How to Easyclaim using an integrated Tyro terminal
- Invoice Screen Enhancements
- Creating a Daily Banking Report
- Error Code: INVALID item.date: Required and must be after [patient.dateOfBirth] and be before today item.date:
Troubleshooting
Patients
- Cannot view clinical file / Making a Patient Private
- How To Add A Document To A Patient File
- How To Add A Referral To The Patient File
- How To Add A Workcover Claim To A Patient File
- How To Add An Interested Party To A Patient File
- How To Add Patient Account Info
Procedure Management
- How To Manage Your Booked Procedures
- How To Book An Appointment For a Procedure
- How To Create A Fee Estimate
- How To Import A Fee Estimate Into An Invoice
- How To Manage Your Pending Fee Estimates
- How To Turn On Procedure Management
Secure Messaging
Doctor / Provider Settings
Provider Settings
- SafeScript Secure Web Portal
- How to set an LSPN as Default
- How to Organise a MIMS Subscription
- Adding a concession / pension schedule for private fees
- Uploading an AMA, Workcover or WAGMSS schedule
- How To Configure Your Private Fees
The Specialist Consult
- How To Open A Quick Consult
- Chronic Disease Management
- Consult Icons
- How To Accept A Result In A Clinical File
- How To Add A Document During A Consult
- How To Add Checklists To A Consult
Letters
Lab Results
Procedure Management
Obstetrics and Gynecology
The GP Consult
- How to Temporarily Close a Consult
- How to End a Consult
- How to Send Patient Invoice Details from the Consult
- How to Pause and Resume a Consult
- How to Open a Quick Consult
- How to Make Use of Observation Cards (blood pressure, weight/height (GP)
Clinic to Cloud Doctor App
iPhone
- Doctor App (iPhone) - How To Login
- Doctor App (iPhone) - Settings
- Doctor App (iPhone) - Adding An Appointment
- Doctor App (iPhone) - Consult
- Doctor App (iPhone) - Patients
- Doctor App (iPhone) - Lab Results
Android
- Doctor App (Android) - How To Login
- Doctor App (Android) - Settings
- Doctor App (Android) - Adding An Appointment
- Doctor App (Android) - Consult
- Doctor App (Android) - Patients
- Doctor App (Android) - Lab Results
Patient Portal
Voice Recognition
Video Tutorials
Doctor Videos
Practice Admin videos
- Practice Admin | Setting drop down - Merge Patients
- Practice Admin | Setting drop down - Migration
- Practice Admin | Setting drop down - Deleted Items
- Practice Admin | Setting drop down - Fee Estimate Templates
- Practice Admin | Setting drop down - Document Templates
- Practice Admin | Setting drop down - Checklists and Notifications
Reception Videos
- Reception | Using The Scheduler (Video)
- Reception | Internal Messaging and eTasks (video)
- Reception | How to Easily Find a Free Appointment Time Slot (Video)
- Reception | Booking an Appointment for an Existing Patient (Video)
- Reception | Booking an Appointment for a New Patient (Video)
- Reception | Secure Messaging (Video)