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- ★Setting Up Practice Middleware For PC
- ★Patient Portal Overview
- ★How to integrate your TYRO terminal with Clinic to Cloud
- ★How To Create Doctor Schedule
- ★Understanding how to manage your ECLIPSE claims
- ★How To Submit Eclipse Claims
- ★How to Easyclaim using an integrated Tyro terminal
- ★How To Create A Bulk Bill Invoice For Multiple Patients
- ★Invoice Screen Enhancements
- ★How To Create An Invoice
- ★Patient Demographics - Defining Gender
- ★How To Manage Your Booked Procedures
- ★How To Open A Quick Consult
- ★January 2020 MBS/DVAHealth Fund Schedule Updates
- ★Product Update – Automated Claiming is available
Knowledge base
Getting Started
Basics
Logging In & Passwords
Reception
- Quickstart Video: Using The Scheduler
- Quickstart Video: Internal Messaging and eTasks
- Quickstart Video: Booking an Appointment for an Existing Patient
- Quickstart Video: Booking an Appointment for a New Patient
- Quickstart Video: How to Easily Find a Free Appointment Time Slot
- Quickstart Video: How to Block Out Time in a Doctor's Schedule
Secure Messaging
Printing Middleware
Practice Middleware
Onboarding Pack
1 | Welcome!
2A | Set Up your Practice
3 | Train your Practice
4 | Get your Practice Ready
- How to Log in
- How to set up Practice Middleware
- How to set up One-Click Printing
- How to set up Favourites
- How to set up Consult Settings
- How to download and use the Doctor App
5 | Your Start Date
6 | Do You Need Help?
Practice Administration Settings
Templates
Practice Details
Settings
- How to integrate your TYRO terminal with Clinic to Cloud
- How To Create Doctor Schedule
- Product Update: Merge Patients temporarily unavailable
- How to edit and add Allied Health item numbers
- Adding a Practice Admin or Receptionist
- Adding a New Doctor
Patient Portal Settings
Define Your C2C
Patient Portal
- How To Add An Admin Checklist
- How To Add Consent And Waiting List Disclaimer
- How To Add/Edit Billable Items
- How To Change Patient Portal E-mail Notification
- How To Change Patient Portal Logo
- How To Change Your No-Reply Email
Reception Settings
Coming Soon - Automated Claiming
- Overview of Claim Screen Filters
- How to verify a patient for claiming
- How to Create a Bulk Bill or DVA Invoice
- How to create a Health Fund/ECLIPSE invoice
- How to manage invoices for claiming (Bulk Bill/DVA/ECLIPSE)
- How to manage claims with Exceptions or Rejections (Bulk Bill/DVA/ECLIPSE)
Letters
Appointments
- How to Create a Group Booking
- How to Create a Non-Patient Appointment
- How to Read and Manage an Appointment
- Print a Doctor's appointment schedule for the day
- How To Use The Waiting Room
- How To Arrive A Patient Into The Waiting Room
Laboratory Results Management
Contacts/Companies
Commonly Used Icons
- Commonly Used Icons
- How To Add A Deposit Against A Patient
- How To Add A Patient To The Waiting List
- How To Edit Your Schedule From The Scheduler Page
- How To Find A Patient's Invoice History
- How To Find A Patients Fee Estimate History
Claiming
Invoicing
- How To Create A Bulk Bill Invoice For Multiple Patients
- How To Create An Invoice
- How to Easyclaim using an integrated Tyro terminal
- Invoice Screen Enhancements
- Creating a Daily Banking Report
- Error Code: INVALID item.date: Required and must be after [patient.dateOfBirth] and be before today item.date:
Troubleshooting
Patients
- Patient Demographics - Defining Gender
- Cannot view clinical file / Making a Patient Private
- How To Add A Document To A Patient File
- How To Add A Referral To The Patient File
- How To Add A Workcover Claim To A Patient File
- How To Add An Interested Party To A Patient File
Procedure Management
- How To Manage Your Booked Procedures
- How To Book An Appointment For a Procedure
- How To Create A Fee Estimate
- How To Create An Operating List
- How To Import A Fee Estimate Into An Invoice
- How To Manage Your Pending Fee Estimates
Secure Messaging
Doctor / Provider Settings
Provider Settings
- How to Organise a MIMS Subscription
- Adding a concession / pension schedule for private fees
- Uploading an AMA, Workcover or WAGMSS schedule
- How To Configure Your Private Fees
- How To Configure The Provider Settings
- How To Configure Your Templates - Provider
The Specialist Consult
- How To Open A Quick Consult
- Chronic Disease Management
- Consult Icons
- How To Accept A Result In A Clinical File
- How To Add A Document During A Consult
- How To Add Checklists To A Consult
Letters
Lab Results
Procedure Management
Obstetrics and Gynecology
The GP Consult
- How to Temporarily Close a Consult
- How to End a Consult
- How to Send Patient Invoice Details from the Consult
- How to Pause and Resume a Consult
- How to Open a Quick Consult
- How to Make Use of Observation Cards (blood pressure, weight/height (GP)
Clinic to Cloud Provider/Doctor App
Voice Recognition
Video Tutorials
Doctor Videos
Practice Admin videos
- Practice Admin | Setting drop down - Merge Patients
- Practice Admin | Setting drop down - Migration
- Practice Admin | Setting drop down - Deleted Items
- Practice Admin | Setting drop down - Fee Estimate Templates
- Practice Admin | Setting drop down - Document Templates
- Practice Admin | Setting drop down - Checklists and Notifications
Reception Videos
- Reception | Secure Messaging
- Reception | Understanding the Letter Workflow
- Reception | How to create a recall reminder for a patient
- Reception | The difference between a Letter and a Document explained
- Reception | Scanning documents
- Reception | How to print a patient label