Brief Overview

The Refund Report shows all refunds applied to invoices using the date of the refund. You will be able to link directly to the invoice that the refund was applied to and see the user that applied the refund. 

Note: This report is only available to users with Practice Admin access.

The Short Version

• Go to Reports > General Reports
• Select Refund Report in the Report Type dropdown 
• Filter the report as required
• Save as Favourite (if you need to run this report again in the future)
• Click Show
• Download Excel as required

Instructions

1. Go to Reports > General Reports.

2. Select Refund Report in the Report Type dropdown.

3. Use the filters as required:

• Doctor - You can select multiple providers from your list or leave blank to show all providers.
• Location - Select locations from the dropdown or leave blank to show all locations. 
• From Date - You can select a specific set of dates or use the radio buttons to quickly select a set period. 

4. Once you have added all filters, if this is a report which you would like to run again in the future, click Save as Favourite.

Name the favourite and Save.

Next time you run this report you can select your Favourite and your filters will be automatically added. 

5. Click Show to run the report.

This report will show the following information using the date of the refund:

• Date (Date refund was applied to invoice)
• Location
• Patient (with link to the patient file)
• Invoice (with link to the invoice)
• Refund Amount
• Refund Type
• User (that applied the refund)

Note: If there are multiple pages, use the Items per page dropdown to increase the items on the page. 

6. Select Download to Excel if you would like to export the report in xlsx.