Doctor Letter Workflow Tips

Attached below is a document with some quick tips for doctors on how to best streamline your letter workflow. The tips provided within the document are also summarised below: 

  1. Want admins to sign letters on your behalf?
    Enable your admin staff to review and edit your dictations, and send the letter to
    recipients without your final review. Simply enable the Sign not Sighted feature by following the instructions found here.
    If you are on the new letter workflow, follow the instructions within this article to enable the Signed not Sighted feature. 

  2. Pre-populate letters with existing information
    Pre-populate information from the consult into your letters using Tags, such as Reason for Presentation, Previous Issues/Procedures, Background InformationCurrent Medications, Pathology or Imaging Results, and more. Admin staff can edit your templates to include Tags using instructions available here.

  3. Select the voice recognition mode of your choice
    If dictating letters, be sure to select the correct Voice Recognition mode:
    If you are using desktop or laptop, select the microphone icon (Typist Mode) to dictate a letter for your admin to review, or the envelope icon (Self Mode) to self-correct as you dictate. If using Self Mode, be sure to correct the text exactly as it is dictated before clicking Create or Sign.
    If you are using the Doctor App, select your chosen Recognition Mode through your Settings.

  4. Never miss a letter
    Use your Letters to Create tab within the Letters List as a 'to-do list'. The Letters to Create tab will contain all unwritten letters for the Appointment Types you wish to have a letter written for. Choose the Appointment Types you wish to create a pending letter for here.

  5. Ensure the referring GP and interested parties are added by admin
    Admin staff should enter the referring doctor and any interested parties into the patient's file prior to the letter being created, to ensure the To (Referrer) and CC (Interested Parties) fields pre-populate for you when writing the letter. Letters cannot be re-addressed after being created or signed.


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