When your dedicated Customer Success Advisor arranges your training sessions for you and your team, you will be sent a Zoom link.
This Zoom link will allow you and your team to share screens with your Customer Success Advisor to follow along as they conduct the relevant training session.
To join a scheduled meeting, please follow the below steps:
- Click the Zoom link sent via email
- Click 'Open Zoom Meeting' in the new pop-up tab in your web browser
- If you do not join the meeting immediately, click 'download & run Zoom' on the web browser
- Download and Start Zoom
- If you are asked to enter a meeting ID, copy and paste the section highlighted below in your original Zoom link:
For more detailed instruction, click here to go to the Zoom website.
☁️ TIP: Try to start the above steps 5-10 minutes prior to your scheduled training session time to ensure you are able to commence the training session with your Customer Success Advisor on time!