Two factor authentication is a security setting that requires a time-restricted code to be input when a user logs in to Clinic to Cloud.
To enable this you navigate to Settings > Practice details > Enable Two-Factor Authentication.
From here you select how often you require the authentication and code to be input.
Please note: If this is activated, anyone currently logged in will be logged out and forced to input their authentication code.
Upon a user's login after this setting is activated, they will see the following. Note: This is for users, not patients.
A screen will appear where they are guided on downloading the Google Authenticator App and are required to input the code.
Note: If you have changed your phone and need to receive a new QR code, a new QR will need to be requested. Practice admin may be able to do this from settings > users, and clicking the request new QR code button. If this button does not appear, please contact clinic to cloud support and we can request this on your behalf.