How To Refund An Invoice

1. Find the patients invoice by using the invoice history option
How to find a patients invoice history

2. Click the invoice number to go into the invoice

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3. Unlock the invoice at the bottom of the page 

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4. Click the 'Refund' option and enter the amount in as the same way the payment was made. (eg: If the patient paid cash you need to enter it as cash) Click 'Save' or 'Enter'

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5. You will then see the refund display in red on the bottom of the invoice.

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6. Remove the item number if you want to zero the invoice. Click payment to add the payment in correctly. Add Add your notes and click 'Save'

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